Last updated: April 2026
Welcome to our travel agency. By using our website and booking our services, you agree to the following Terms and Conditions. Please read them carefully before making a reservation.
1. General Information
We are a travel service provider offering customized and packaged travel experiences. All services are subject to availability and confirmation at the time of booking.
2. Bookings and Payments
- All bookings are confirmed only after receipt of the required deposit or full payment.
- Payment deadlines will be clearly communicated during the booking process.
- Failure to complete payment on time may result in cancellation of the booking.
3. Pricing
- Prices displayed on our website or provided in offers are subject to change until booking is confirmed.
- We reserve the right to adjust prices due to changes in supplier costs, taxes, or exchange rates.
4. Cancellations and Changes
- Cancellation policies vary depending on the service provider (e.g., airlines, hotels, activities).
- Any cancellation fees will be communicated prior to confirmation where possible.
- Changes to bookings are subject to availability and may incur additional costs.
5. Travel Documents
It is the traveler’s responsibility to ensure they hold valid passports, visas, and any required travel documents. We are not responsible for denied entry due to incomplete or invalid documentation.
6. Insurance
We strongly recommend that all travelers obtain comprehensive travel insurance. Insurance is not automatically included unless explicitly stated.
7. Liability
- We act as an intermediary between clients and travel service providers (hotels, airlines, activity operators).
- We are not liable for delays, cancellations, accidents, or other issues caused by third-party providers or circumstances beyond our control.
8. Digital Services
- Our digital itinerary, mobile app, and online tools are provided for convenience.
- While we strive for accuracy, we are not responsible for technical errors, downtime, or outdated third-party information.
9. User Responsibilities
By using our services, you agree to:
- Provide accurate personal and booking information
- Follow travel laws and regulations of destination countries
- Respect the terms of third-party service providers
10. Changes to Itinerary
We reserve the right to modify itineraries when necessary due to operational, safety, or external factors. We will always aim to provide equivalent alternatives.
11. Privacy
Your personal data is handled in accordance with applicable data protection laws and is used only for booking and service delivery purposes.
12. Contact
For questions regarding these Terms and Conditions, please contact our support team via the details provided on our website.